We've been given the A-OK from our hosting provider that the hardware issue has been fixed. All systems are working normally now. We'll of course continue to monitor (as we always do!). Happy weekend!
Posted Mar 10, 2017 - 21:41 UTC
Monitoring
And Freckle is back! Yay! We'll keep monitoring and post updates as needed.
Posted Mar 10, 2017 - 21:22 UTC
Update
Our hosting provider are right now replacing defective hardware on the web host—we'll keep you posted on the progress and update here as soon as we know more (and hopefully have an ETA for when Freckle will be back up soon!).
Posted Mar 10, 2017 - 21:19 UTC
Update
Our hosting provider's engineering team is continuing to work on fixing the issue. We'll update here as soon as we get more information.
Posted Mar 10, 2017 - 21:00 UTC
Update
We're in contact with our hosting provider's engineering team and working to identify and resolve the problem. The issue specifically affects our web servers only; the database/backend is functioning normally (but can't be accessed without the web front-end).
Posted Mar 10, 2017 - 20:53 UTC
Identified
We've been informed by our hosting provider that there's an issue with their hosting environment and they're working on resolving it. We'll keep posting updates here.
Posted Mar 10, 2017 - 20:42 UTC
Investigating
We just got alerted by our monitoring that Freckle is down and we're investigating.